

Project Details
Geography: Dominica
Client: IRC Dominica
Feedback from: Justinn Kase (MBA)
Technology: Regulatory & Tariff
Context
Since September 2022, PIA supported the Independent Regulatory Commission of Dominica on multiple projects. The following customer feedback has been completed with Justinn Kase, executive director of the IRC.
Feedback review
Overall satisfaction of PIA
“PIA has done an excellent job with us, they assisted us on several jobs where we don’t have capabilities. They are very professional and prompt in their deliverables.”
PIA quality control
“PIA is very professional. If we were to encounter any issues, or blockers the PIA team would communicate with us everything promptly and clearly.”
Most value from PIA
“PIA was able to provide value when analyzing the data we shared with them. This allowed us to provide constructive responses to the utilities. We don’t have these capacities in house and the work PIA provided was extremely useful. PIA helped us be prepared and build constructive meetings.”
Would you recommend PIA to your colleagues
“Yes for sure”